Privacy Policy
At SwiftPins, we value your trust. We understand that when you order custom products, you are sharing not just your personal information, but also your creative work. This policy outlines exactly how we collect, use, and protect your data.
1. Information We Collect
When you place an order or use our website, we collect the following types of information:
- Order Information: Your name, shipping address, billing address, and email address needed to fulfill your order.
- Payment Information: We do NOT store your full credit card numbers. Payments are processed securely through trusted third-party providers (like PayPal or Stripe).
- Artwork & Files: The images, logos, or vectors you upload for your custom products.
2. Your Artwork & Intellectual Property
We know your designs are your business. We treat your intellectual property with the utmost respect.
We may occasionally ask for permission to photograph your finished pins for our social media portfolio. We will never post them without asking you first.
3. How We Use Your Information
- To process and ship your orders globally.
- To communicate with you regarding order updates or artwork proofs.
- To improve our website functionality and user experience.
- To prevent fraud and ensure transaction security.
4. Sharing with Third Parties
We do not sell your personal data to advertisers. We only share necessary data with trusted partners to complete your order:
- Logistics Partners: (e.g., DHL, FedEx, UPS) to deliver your package.
- Payment Processors: To securely handle financial transactions.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: contact@swiftpins.com